unban request aproved but i am still banned from server? (Unbanned 06/01/2015)

[Boriis]

i got unbanned  31/12/2014 but when i tried to join the server it still said i was banned. my friend (blackspace) talked to a admin and he told me to make a new post because something may have gone wrong. 

my aproved app:

PID: 76561198080877212

GUID: d39b90f6d3a6e3e7b377112863e07bd4

Full in-game name: Boriis Ekstrom

 

[Wilco]

d39b90f6d3a6e3e7b377112863e07bd4 is not on our bans list.

Please connect to the server and post a screenshot of what your getting.

 

[Boriis]

 

[SpaceDux]

I'm also still banned, I was told I was unbanned on the same date:s

 

[Vladic Ka]

Must be an IP ban.

Will investigate.

 

[Wilco]

It was a IP ban, This has now been removed.