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Teamspeak Down

Quick update, news breaking - but not great news yet, sadly...

The TS server has been moved to a new machine/server-bank, and consequently has a new IP address. Sadly, because I am only No.2 admin, I don't have the details for that in my control-panel at the hosting company. Oversight, probably, rather than political, but the result is the same.

This means that we probably have a spanking new TS server set idle for the last 15 hours or more with nobody on it. Grrr.

I'm quizzing ViLayer to give me the IP address, and they're being a little slow in responding (I have been talking to their CEO on Skype... it's possible he doesn't know it himself, and is having to quiz his down-line staff to find it out. Bear in mind I am not the customer, Wilco is - I'm just the lackey, as far as they are concerned, so they have no duty to respond to my questions, really).

Anyway... the fact that the IP address has changed means that our redirection service at ts3dns.com (which points 'ts.altislife.co.uk' to the correct TS address and port downstream) will not work until that is updated too. Alas, I don't have the keys for that control-panel either. It might seem mad now, but I'm not admin for everything - partly because I lose enough focus from developing the game, due to admin issues, and partly because admin-shit drives me batty. But I do get stuck in where I have to, and can.

So. Wilco is presumably asleep now, or AFK at least, and I can't raise him, but I have left plenty of messages. When he is back on the scene he will be able to check the new IP address (he has the hosting-company control panel for the TS server), and add it to the redirector service so that the handy URL works again. Can't give a time though, because I can't raise him. Just be patient... I've done as much as I can do right now.

Similarly, if I discover the IP address in the short term, I'll post that here so that people can attempt to connect directly, without using the redirection service, but don't hold your breath. I'm still waiting to have someone tell me it myself!

 
light-at-the-end-of-the-tunnel-blog.jpg


 
Magical wonderfulness... I have figured out the old, original TS address, and it seems to be working. I am not 100% sure if this is the new box, or the old box (it's certainly the old HOSTNAME, but it's possible the hostname is the same and it's just the IP that's different...)

But we seem to have a working TS server at:

tseu4.vilayer.com:10042

(that's port 10042 on tseu4.vilayer.com)
 
Alternatively, the physical IP address is now:

94.23.29.158 port 10042

 
Last edited by a moderator:
The light at the end of the tunnel came true.

Thank you ed. Ill see everyone tonight after work..

 
Have re-established comms with Wilco. He was asleep, because the poor bastard had been renegotiating weapons prices until gone 5am this morning. See how hard he works for this server? Cruel, cruel world.

Anyway... he's going to update the redirector to the new IP address shortly, so that it will again be able to connect with ts.altislife.co.uk (but in the meantime, you can still use tseu4.vilayer.com:10042 if you are desperate).

 
Ok - I've just tested ts.altislife.co.uk and it is working again!

Back to normal, folks. Thanks Wilco, and thanks for the new machine, Vilayer.

Oh... and Mitch. WTF is this unimportant whine all about? Sort it, man. Hold your head up high. I don't think we'd have managed without that uplifting tunnel picture. You da man. ;) And very important.

 
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