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Firstly, this issue is indeed Android only after testing on a iPhone 6+.

A couple of things that would be useful so I can replicate this:

  • The type of phone you are using
  • Screen-size of the phone (inches and resolution if possible)
  • When did this issue start occurring? Neo is sure he had it fixed and I know it was during / prior to the theme update as many were using this function as normal.
Thanks for the help, marked as to be solved for further investigation.

 
DI Joseph Tadworth said:
Firstly, this issue is indeed Android only after testing on a iPhone 6+.

A couple of things that would be useful so I can replicate this:

  • The type of phone you are using
  • Screen-size of the phone (inches and resolution if possible)
  • When did this issue start occurring? Neo is sure he had it fixed and I know it was during / prior to the theme update as many were using this function as normal.
Thanks for the help, marked as to be solved for further investigation.
Click to expand...
Phone: Samsung Galaxy s6 Edge

Screen Size: 5.7" 1440p resolution.

Start of issue: Unknown. Only noticed it yesterday as I had to search for someone. I can remember it working a few months ago I think.

Thank you for the quick response!

 
One last one, what version of android are you using? 

 
6877bbd58df79c0c5249ae7d786adf9a.gif


I can confirm this issue takes place on all android devices.

@Neomyself and @SGT Vaffladon't know what this could be apart from a theme issue.

 
Quick short term workaround, click the drop down box left of the search bar and then Advanced Search

 
Closing, issue resolved! Thanks for reporting  :blush:

c7c60df540bd7f78a4f1fdc35481d952.gif


 
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