Compensation Request - salamini (Refused)

[salamini]

In-game Name: salamini
Steam ID: 76561198035126111
Date this happened: 03/21/2017
The Server this happened on.: Server 1
Please provide full detail and evidence: HEMMT box disappeared after 8:00 restart and Hatchback after 12:00 restart. Both vehicles were out of the garage when the update happened. Both vehicles also show up at the stats page but not in game garage.
Link to any evidence:

Lost items and total value of compensation.: HEMTT Box £550,000
Hatchback £7,000

Total £557,000
Please confirm you have read and understand our Compensation Request terms: Yes
I messed up with the links to screenshots. Ill try add em here.

 

[Caitlin]

Hi 

The issue about missing vehicles is currently being investigated. We will get back to you once we have more information about a possible cause/solution.

Apologies for the inconvenience.

 

[Caitlin]

Hello again, @salamini 

The developers have looked into the issue and it should be fixed now.

Things should be back to normal after the 20.00 restart. If you could check back again after the restart and let us know if your lost vehicle(s) is back in the garage that would be lovely!

 

[salamini]

Thank you for the fast response. I will get back to you after the restart.

 

[salamini]

My lost vehicles seem to be back at the garage. Though now my backpack got lost and the first time I spawned i could not move as if I was in a wall or something. Don't know if its connected in anyway and I don't have proof anyways.

Thanks for the fix.

 

[Houston]

Compensation Denied

Issue has been fixed, check your garage.