Compensation Request - Lube - GTA RP

[Lube]

Compensation Request

In-game Name: Jackie Meoff

Game: GTA RP

Steam ID: 76561198144595359

The date when this happened: 10/01/20

Please provide full detail and evidence: So, after a recent update, the Ford Mondeo has had all of its upgrades stripped. Not sure if this was unintentional or not. If it was unintentional, I have added a bug report which is linked below. If it was intentional, I would like to request my money back which I spent on the upgrades.

Racing Brakes £11375
Race Transmission £15000
Competition Suspension £4000
Armour Upgrade 100% £12500
EMS Upgrade level 4 £10500
Carbon Solar wheels £2000
Tint £1000

All evidence in relation to owning the vehicle can be seen in my previous comp claim where it was lost from my garage: https://www.roleplay.co.uk/topic/125698-compensation-request-lube-gta-rp/?tab=comments#comment-727166

Bug report: https://www.roleplay.co.uk/topic/125941-police-ford-mondeo/

Link to any evidence:
https://www.roleplay.co.uk/topic/125698-compensation-request-lube-gta-rp/?tab=comments#comment-727166
Lost items and total value of compensation: Total = £56375

Please confirm you have read and understand our Compensation Request terms: Yes

Thankyou for your submission

Our staff team will get back to you in this topic ASAP! In the meantime please ensure the details you have submitted above are correct.

 

[Lube]

update - I think this vehicle is now going to be replaced. Would I be able to request a full refund of money spent on vehicle now? 

The full cost of the vehicle is:

Racing Brakes £11375Race Transmission £15000Competition Suspension £4000Armour Upgrade 100% £12500Turbo £15000EMS Upgrade level 4 £10500XENON Lights £1625Carbon Solar wheels £2000Tint £100011375+15000+4000+12500+15000+10500+1625+2000+1000 = £73000

Thank you

 

[Charles Vane]

@LubeDo you have the reg of the car please?

 

[Lube]

Yes, LWLT 994. Much appreciated

 

[Charles Vane]

@Lube



This issue should be fixed? could you confirm?

 

[Lube]

@Charles VaneWell, with the updated Mondeo, I can confirm that the vehicles is now fully upgradable. Unfortunately, my previously upgraded vehicle (LWLT 994) has been stripped of some of its upgrades. Some upgrades have remained, some have been downgraded and some no longer exist:

https://streamable.com/lfysmy

What I am missing:

Racing Brakes £11375Race Transmission £15000Competition Suspension £4000Armour Upgrade 100% £12500EMS Upgrade level 4 £10500 (Downgraded to 3, was 4 prior to update)Carbon Solar wheels £2000

Total is £55,375

Cheers,

Lube

 

[Charles Vane]

£55,375

Compensation Awarded. 

@Lube

 

[Charles Vane]

Your compensation request has been approved however your money is currently being transferred to your bank account.

To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

 

[Lube]

@Charles Vane

Much appreciated, not sure how it works on FiveM now. Do I need to contact a member of staff in-game or is it now automated?

Cheers.

 

[Charles Vane]

@Lube

I believe staff leads can give it you however stealthee is working on an automatic comp system in game so potentially he could look into it. Either way it will sit here until its actioned in some way

 

[Anonymous Eagle]

Actioned by @Recon Nine

 

[Nomad]

Now that you’ve been compensated for what you’ve lost, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord