Compensation Request - fR0st - GTA RP

[fR0st]

Compensation Request

In-game Name: Alex Carson

Game: GTA RP

Steam ID: 76561198077360904

The date when this happened: 08/15/21

Please provide full detail and evidence: I was trying to order stuff for my newly purchased business(LTD GAS in Grapeseed) after the 8 am server restart. I ordered around 400 smoothies, 80 wash cloths and 600 water for which i was charged around 133800 cash from my safe storage. Out of which I got only 100 smoothies, 10 wash cloths and 200 water which costs 35.7k cash from my orders. You can see in the video that I was charged more than what I received which I'm hoping can be confirmed from the server logs and by checking the items in stock at the shop. I thought I could only enter the max amount of available quantity at once hence why I was ordering as shown in the video.

Link to any evidence:



https://streamable.com/i0s0w7



Lost items and total value of compensation: 300 Smoothie, 70 wash cloth and 400 water, total is 98100

Please confirm you have read and understand our Compensation Request terms: Yes

Thank you for your submission

Our staff team will get back to you in this topic ASAP! In the meantime please ensure the details you have submitted above are correct.

 

[Nuclear]

Right, you do know you have used the shop wrong right, if it says theres only a 100 smoothies available to order you cant just order 500 because the warehouse only has 100 ... , same with all the other items.

Taken from https://wiki.roleplay.co.uk/Guide:Compensation_Request


UNACCEPTABLE COMPENSATION CIRCUMSTANCES:

• User Error ( You accidentally pressed the wrong button / Purchased the wrong asset / Forgetting to sync data )
  

 

[fR0st]

I just recently bought the shop, it was my first time ordering items with limited stock, I didn't knew that there were 100 in total smoothies and 10 wash cloth, I thought you can only order 100 smoothie and 10 wash cloth at a time, but yes I get it this is wrong and that's why I didn't do it again. I wasn't expecting that I wouldn't get all of the items that I ordered as the option allowing me to do so, It didn't even cross my mind that I would lose money on this.

 

[Jordan]

As stated in the above, this would fall under user error, and we wont be able to compensate that.

Compensation Rejected.

 

[Jordan]

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord