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Compensation Request - D DOG - GTA RP

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Josh Deontay

Well-known member
Compensation Request

In-game Name: Tom Tjay

Game: GTA RP

Steam ID: 76561199210803015

The date when this happened: 04/26/22

Please provide full detail and evidence: So a few days ago I made a similar compensation request to this one regarding an unusual card that popped up when playing blackjack at the casino. Mentioning something along the lines of Request staff help and stop peeking. As a result of this I had no idea what card I had been given and didn't know whether the hand it said I had was actually the true hand that I had as sometimes it can glitch and say the hand was 38, 46 or 52 for example. As a result of this I tried to just leave it and clip it to try and get compensation like I did last time. I believe that this lead to me being at a major disadvantage and put me in a lose - lose situation. The first time it happened I wasn't bothered about the 10,000 chips however this time I bet 50,000 and it's just frustrating that it has happened again and stopped me from making my money that I work hard to make.

I would also like to mention that I haven't been able to claim my compensation from last time, I followed the steps from the forums and also went to the town hall but couldn't claim compensation anywhere.

Link to any evidence:



https://youtu.be/gNxlRQBWdsM



Lost items and total value of compensation: £50,000 Casino chips

Please confirm you have read and understand our Compensation Request terms: Yes

Thank you for your submission

Our staff team will get back to you in this topic ASAP! In the meantime please ensure the details you have submitted above are correct.

 
Hello @D DOG

First of all, have you opened a ticket regarding your last compensation, being unable to claim?

 
On the 'Open a Ticket' section on discord. I'd like to discuss that before discussing this one, just want to make sure you claim the previous one.

 
I've looked at opening a ticket and it says NOT for compensation requests does that include this and also what ticket do I need to create discord, fivem or forums?

 
It means it’s not for people to open and request a compensation. I have requested you to open one and other staff are aware.

 
I'd consider your 'new' compensation that you posted a bump, so really this should be locked for a few days.

However, i'm going to give my thoughts on it now.

In the last compensation request of yours in which I approved, I gave the advice that in future, if that card is pulled again, go off what the UI Screen tells you. In this evidence you have provided, it appears you either decided to stand, or ran out of time.

Once the visual bugs had cleared, it proved that the UI Screen was correct, you had cards adding up to 18. If this was the first time it had happened to you, I'd be looking at compensating you this evening. However I did clearly state on your last request ". In future, if this does happen, I would follow the UI Screen" and you did not.

Therefore, I will be declining this request. 

DECLINED

 
Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord

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