Compensation Request - Brandon-- - GTA RP

[Sonny Pebble]

Compensation Request

In-game Name: Dean Williams

Game: GTA RP

Steam ID: 76561198129020256

The date when this happened: 01/20/22

Please provide full detail and evidence: I have tried taking two items out of my house storage, one being a pump shotgun and another being a vintage pistol (around 22:50, will be able to see in the logs)
Both items have disappeared but I have only managed to get a recording of one as I didnt start recording until I relogged and tried to access the 2nd gun

Gyazo of my inventory from around 5 minutes before I tried to get out the pump ---- https://gyazo.com/8d10a58acbc1f86fcd1a85733659f48e

Link to any evidence:




https://youtu.be/WbzENBTlM_8



Lost items and total value of compensation: Unsure of the cost of a vintage, but think pumpy is around 400,000

Please confirm you have read and understand our Compensation Request terms: Yes

Thank you for your submission

Our staff team will get back to you in this topic ASAP! In the meantime please ensure the details you have submitted above are correct.

 

[Sonny Pebble]

Restarted machine, cleared cache etc for fivem and logged back into check

Gyazo from f8 logs after my interaction with the house, as well as an extra video with more movement of items - https://youtu.be/kJvrk5FQkxo 

20220120235152_1.jpg ‎- Photos (gyazo.com)

Total lost:

Vintage
Pump Action
Sawned off 

Done some further testing with the prompt of 1A3 on discord

Storage works completely fine, aka moving bandages, lockpicks, food etc between my inventory  BEFORE taking any form of pistol, shotgun etc out

Knives, bottles all work completely fine

 

[George Harris]

@Brandon--Am I correct in saying this has been handled in a ticket?

 

[Sonny Pebble]

@George HarrisIt's currently in the process of being handled, just waiting comp of the guns/house contents

 

[Archie]

This is confirmed a bug and will be fixed on the nearest update.

 

[Jason]

This issue is requiring some further development/research and is being managed in a ticket with developers. As a result, I will decline it.

 

[Jason]

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord