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Bug where going in to your house will occasionally put you under the map with no way to fix it

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JOEY_

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Location
United Kingdom
https://gyazo.com/210ef0546c3dc50577985eeda2b4b00d - GIF of what's happening when you fall under the map.

Happening to my self and many other people after the update today (Release: Gone Fishing - Date / Time: 15/04/2021 20:00). Tried ragdolling, putting hands up and trying to run but nothing worked. Also tried resetui in F8 and resetweaponwheel, just in case, and I've tried tapping E to see if I'm still near the door, but to no avail.

Thank you to admin Warwick for responding to my tickets on two ocasions regarding this matter and sorting it out for me.

Relloging will spawn me in this location:

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Could you give us some more information on what you where doing before entering your house so it may help us reproduce this bug  and could  possibly provide us with a screenshot of the F8 console so we can see what it says in there   

 
Could you give us some more information on what you where doing before entering your house so it may help us reproduce this bug  and could  possibly provide us with a screenshot of the F8 console so we can see what it says in there   
F8 Console can be seen below. It's happened to me 3 times tonight, on the first ocasion I was already running before I even loaded in to my house, thought that was the issue so I started making sure I'm at a complete stand still before entering my house, but once again the same thing occurs. Happens maybe 1 in 5 times that I enter my house, and while floating I can see maybe 2-4 other people floating in the distance. Just to add, this has never happened to me before todays update, my PC hasn't had any issues running GTA V and is decently specced.

image.png

 
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I wonder if clearing the FiveM cache would help? If a reoccuring theme of something not loading occurs the cache can be a culprit (more so after an update too).

With FiveM closed, go in to your Fivem folder >FiveM Application Data and then go into the cache folder. Delete everything except the 'game' folder. Should cause you to download from the server again, but will be some fresh files. Might not fix, but something to consider pending any further reproductive steps from the devs.

 
Thank you for the extra information.

Issue assigned #43

Thanks for reporting.

 
Just an update on this, haven't had much of an issue with it recently, don't know if something changed in the server or FiveM but I've gone a couple of days without falling through the map when entering my house.

 
Thank you for your help in alerting us to this bug, now that all of the required information has been gathered, it's been logged with the development team who will look to fix this. ​

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Thread locked, awaiting development team response
 
Excellent news! This has now been fixed by the development team and will be released in a future server update.
Thanks for doing your bit to help us keep the servers bug free!​

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Locked & Moved to Solved
 
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