1) They're only human after all, they're only human after all don't put the blame on me. In other words, they do this in their free time.
2) There's been a major change in the police and so the work for Academy has quadrupled so be patient and you'll get your chance. There's been a large number of people who suddenly need training from Academy now.
3) Don't make threads on the forums of the issue just message an academy member for some advice.
4) Take Samat's advice and make another identity that stays in the waiting room and don't mute it otherwise when they ask you, you won't be able to respond and you'll get skipped. Also, make sure you put - Interview [001] in your name if you're the first one there so the academy member will know who was there first.
5) Patience is a virtue.
Hope that answers your question.