Hello! Welcome to the community, make sure you read the rules here: http://www.altislife.co.uk/rules to make sure you don't end up having to fill in an unban appeal.
You can join the Altislife.co.uk teamspeak here: ts.altislife.co.uk
In this teamspeak you can find at the top, our "Requesting Staff Help - Join Here" channel, this is where you go to find help off of any of our mentors, they are more than happy to help.
I hope you enjoy your stay here, and make good friends along the way!