Hello, welcome to roleplay.co.uk
Here are a few things to get you started 
For the rules which catch most new people to the community out, you must read the rules on this page:
https://www.roleplay.co.uk/rules
For guides on how to get started you can view this:
Once you are ready to take the next step in this community you can apply for any of the following whitelisted factions:
Police
NHS
UNMC
(You cannot be in the UNMC and police at the same time, you may not participate in rebel activities whilst in the police server faction) Also please note that the UNMC is interest only, and they will only accept your application/interest form by finding you in game.
If you have any issues here at Roleplay.co.uk you can contact the dedicated staff team we have here by joining the team speak (ts.roleplay.co.uk) and going to the "Waiting for support" channel.
Major incidents can be reported once someone has failed to resolve it with you in teamspeak after they have failed to liaison with you (During a liaison situation, you can request for a staff member to be present), major issues with a player can be submitted via this form:
https://www.roleplay.co.uk/forms/4-report-a-player/
And finally, if you experience an in game issue or lose stuff as a result of a rule-breaker/hacker/exploiter you can request compensation via the following form (provided you have proof of the stuff you had and a valid reason for it being lost (if you lost the items due to something not related to RP)
https://www.roleplay.co.uk/forms/3-compensation-request/
Other than all of the basics I have listed, have fun and enjoy yourself
For further help message me in team speak (My name looks like "[CST][SPC]Jackdevo[AVM][KV448][Kavala]" - Its long, I know xD
Regards,
Jackdevo.
