Compensation Request - William Antrim

[William Antrim]

1. In-game Name: alphonse brown
2. Steam ID: 76561198058539262
3. Date this happened: 07/18/20
4. Please provide full detail and evidence: Hi, apologies for this I need to reopen this request as in my haste I have mistyped the situation with my house. Basically I sold my old house (up in sandy shores) to get the balance I needed for the new house. I was not physically able to buy the new house without selling the old one as the server doesnt allow this to happen. When I sold the old house I had not packed up my furniture prior to selling and I think possibly this is why the issue happened. All of the furniture I owned was still in the house at the time but when I sold the house anything attached to it in the database was wiped. This is what I meant but in my haste to get my request in I didnt explicitly state that. I was a bit gutted that I had just lost £400k and I was discussing it with 2 friends in game (i can provide the names of the two individuals if required and they can be contacted to verify the statement) when it happened so I tabbed out to fill out the form and this led to me writing the previous request in the way that I did. I followed all of what I believed to be the proper procedures but I think this actually may be a bug in the game that I have found to my cost. However I wanted to file it here first and then as a bug if this is what it turns out to be.
   
   Hopefully you can see what i mean. Im not fussed about the few thousand I spent on furniture as this is replaceable in 20 minutes but it took me the best part of a day to get the 400k together and this is why I put the request in. If you wouldnt mind relooking at my case I would massively appreciate it. Thank you for your time.
5. Link to any evidence:
   https://www.roleplay.co.uk/topic/124358-compensation-request-william-antrim/
6. Lost items and total value of compensation.: £400k for one work bench. Not bothered about the rest of the furniture as it was less than £10k in total.
7. Please confirm you have read and understand our Compensation Request terms: Yes

 

[Jolly]

You've previously made the same request that has been denied by a senior member of the Development Team, however perhaps you didn't understand why this occurred, which I will explain. Firstly, you have supplied no evidence that you owned a workbench. You'd think perhaps if you buy something as valuable as a 400k workbench, you'd perhaps take at least 1 picture of it? Secondly, this error was your fault. Which we cannot comp for:

User Error ( You accidentally pressed the wrong button or you jumped out a window / Bought something without owning the correct Arma DLC)

Next time we suggest that you perhaps pack everything up before you leave and not just assume the server will handle it. The fact you rewrote your request after it being denied means you haven't read the compensation guide, or else you would know that all decisions are final. Please read the guide next time.

DENIED

 

[Jolly]

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord