Compensation Request - Super computer (Refused)

[Super computer]

In-game Name: SuperBossMan
Steam ID: 76561198161140510
Date this happened: 05/08/2017
The Server this happened on.: Server 2
Please provide full detail and evidence: I was on server 2 when a friend sent me 870,000 to get a house and so we went to get the house. when we got the house an unexpected restart happend at least i thought so we went to get back on the server to go to the house the server was not up so we hoped on to server 1 and we went to the house when i had no keys and the house was unlocked and you could walk right throw the door . so i went to the teamspeak to ask for help and he told me to come here so here i am .
Link to any evidence:

http://prnt.sc/f5o2sh
Lost items and total value of compensation.: the cost of the house was 1,550,000
Please confirm you have read and understand our Compensation Request terms: Yes

 

[Madmatt150]

Do you have any evidence of the server's unexpected restart @Super computer? 

Also around what time did the server go down?

 

[Madmatt150]

Right, after doing a little bit of work I've found that Server 2 was brought down last night by staff this was done after 1AM.

Warning was issued by the staff member who took it down. 


1:01 AM
(Global)
Robbie: Can people please move over to Server 1 as 2 is coming down in 5 mins (sent by Robbie)
 



1:01 AM
(Global)
Robbie: Can people please move over to Server 1 as 2 is coming down in 5 mins (sent by Robbie)
 
As per our compensation rules:

• Server 2 and/or 3 going offline past 12am (Yes it will happen without warning and it is up to you to switch to S1) 
  

With that in mind this was your responsibility to change server's to the main server of S1. With all that in mind I will be refusing this compensation request.

Refused.