Compensation Request - Samersori - Altis Life

[Samersori]

Compensation Request

In-game Name: Jinx

Game: Altis Life

Steam ID: 76561198204142263

The date when this happened: 13/02/21

Please provide full detail and evidence: Kicked from server with the gold bars on me we had the gold bar perks that make it 50% more sell price.

Link to any evidence:
https://youtu.be/CFAkydOs998
Lost items and total value of compensation: 6 gold bars 1.8mil (had the perks)

Please confirm you have read and understand our Compensation Request terms: Yes

Thankyou for your submission

Our staff team will get back to you in this topic ASAP! In the meantime please ensure the details you have submitted above are correct.

 

[James Travers]

Hello @Samersori,

I have looked through your compensation request and reviewed the footage. After doing some digging in the background I can see that at the time that you were kicked off the server, this was not as a result of a server side issue and no mass kick occurred. I can therefore only rule this request as a client side issue and as is stated within the Compensation Request guidelines "UNACCEPTABLE COMPENSATION CIRCUMSTANCES: 

• Client Issues ( Your game crashed not due to a server error - This is your own responsibility )
  

It is as a result of this that I will be declining your compensation request.

Outcome: Declined

Sorry for any inconvenience which this situation may have caused

 

[James Travers]

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord