Compensation Request - NIrish Andrew

[NIrish Andrew]

In-game Name: N'Irish Andrew
Steam ID: 76561198134360016
Date this happened: 07/27/2016
The Server this happened on.: Server 1
Please provide full detail and evidence: We had just sold the gold at the gold buyer and were ready to move out, Oliver was in the ifrit passing me the money for safe keeping when my game unexpectedly crashed, links to evidence- https://gyazo.com/8974dff9103084ee4d18fc77d7aaf4cc http://prnt.sc/bydwhm http://plays.tv/video/579940c9b296c1eb03/evidence as you can see in gyazo you can see my body flop onto the floor from when my game crashes.
Link to any evidence:

http://prnt.sc/bydwhm
 
 
https://gyazo.com/8974dff9103084ee4d18fc77d7aaf4cc
 
 
 
http://plays.tv/video/579940c9b296c1eb03/evidence
 
Lost items and total value of compensation.: Once my game crashed I lost 11,895,436 of cash which came from gold bars.
Please confirm you have read and understand our Compensation Request terms: Yes

 

[Gregory]

Any evidence of the crash?

 

[NIrish Andrew]

the only evidence I have is when my game goes on the plays tv video listed above and this error message--  http://prnt.sc/c0xv39

 

[Gregory]

Sorry was no fully thinking on the rules when typing that question and quickly conferd with another from the team later on on this. Unfortunately due to current rules, how big or small the comp. if there is a client issue like a game crash, we do not comp it as said. Denied