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Compensation Request - NilJake

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NilJake

Member
In-game Name: NilJake
Steam ID: 76561197962201175
Date this happened: 12/02/2015
The Server this happened on.: Server 2
Please provide full detail and evidence: Unexpected server restart. 23:00 gmt+2. Lost +207k
Link to any evidence:
http://postimg.org/image/rfakvr24z/
Lost items and total value of compensation.: So similar to last night. Server scheduled update was 22:00, unexpected restart at 23:00, just sold my oils and the server restarted.
Here is pic when i logged back in showing I have 7k cash insted of 214k: http://postimg.org/image/3klzb4lub/
Is this common or only server2 problem? Im quite fed with it and don't like to bother you guys with tickets.
Please confirm you have read and understand our Compensation Request terms: Yes


 
What time GMT did this happen? (Sorry its early) @NilJake

And don't worry about making requests, that's what we are here for!  

We are looking into a fix why the servers are crashing and we understand your frustration. Just remain patient and we will deal with your loses.

 
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