Please provide full detail and evidence: I logged in this morning to find that my entire fleet of 20 Hemmts, and 2 Tempests have disappeared from my Garage! Me and my friend had spent a good 6 hours yesterday morning/afternoon diamond mining.
We had stocked up on 20 Hemmts and 2 Tempests each on 23.08.19 , and had began mining and processing on 24.08.19 (at about 8am until 3pm), and we were about to sell the diamonds this morning, only to find they have all gone!
Almost all of our 20 Hemmts each had 400 cut diamonds in each!
I have also lost my big Bergen backpack which cost me £220000!
I don't generally record gameplay but my friend who was in my group does ( our group was called 'Fresh') - His name yesterday was steward m in the morning and illegal johnny at night
Lost items and total value of compensation.: £5,500,000 (20 Hemmts)
£450000 (2 tempests)
Cut Diamonds (400 x 20) - approx. £36,000,000
Bergan Backpack - £220000
Hello, i have decided to decline this request, this is due to a lack of sufficient evidence, I usually need a video detailing the following;
EVIDENCE RULES / GUIDELINES
In the event of compensation request due to death, 'in addition' to the above guidelines, we require an unedited, uncut video that shows the following:
Short lead up to the incident.
The incident itself.
The death.
Bleeding out to death and re-spawning or server kick (Demonstrates no revive or friend picking up weapons etc)
Y, player or vehicle inventory contents (if claiming).
unfortunately the video you have provided does not show the described incidents occurring but i understand there was some kind of rollback due to the hacker attack but, nor does it show you reconnecting and show me what you had afterwards. therefore i have come to the conclusion for now to decline this compensation request.
Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!
Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!
