Compensation Request - Mateo (Completed)

[Mateo]

In-game Name: Mateo
Steam ID: 76561198152716201
Date this happened: 02/12/2017
The Server this happened on.: Server 1
Please provide full detail and evidence: So i was on the salt run. I filled up my vehicle's and as soon as i arrived at the salt processor, server went down without any warrnings.
I had 233 salt in huron, 140 in zamak transport (covered) and 23 in my bag. It is obviously i was doing huron/zamak run but unfortunately i have no evidence of huron trunk (only zamak one and my bag) therefore please proceed as you think it should be.
I would like to add also that server crash happend around 1:50.
Thank you

Link to any evidence:

http://plays.tv/video/589fe0bae50cab8922/server-down
Lost items and total value of compensation.: 396 salt, not sure about value.
Please confirm you have read and understand our Compensation Request terms: Yes

 

[Kieran787]

Hello Mateo

Okay, so I will keep this short. Your compensation request is going to be Accepted. 

However, the salt wasn't processed so you are not going to be receiving the full value of the salt. 

Compensation request accepted for the value of £295200.

Please contact a member of staff on TeamSpeak to have this completed. 

 

[Caitlin]

@Mateo  At the 20.00 restart tonight, make sure that you do not log in until after 20.15 in order for your request to be completed.

 

[Vaffla]

Completed.