Compensation Request - LukeN (Refused)

[LukeN]

In-game Name: Rct. LukeN
Steam ID: 76561198249942052
Date this happened: 03/03/18
The Server this happened on.: Server 1
Please provide full detail and evidence:

**UPDATE**: It turns out ALL upgrades on the gang base disappeared. Hence I will be seeking full comp for the misplaced upgrades.

I was not aware that the 'Barracks' gang bases only allow Handgun purchases from the weapons store, I feel I have wasted 15 mil on this feature as it's not something me and my gang see worthwhile.

Is it possible to compensate individual gang base features? If not we're happy to have the whole gang base refunded (hence also deleted from our gang) and we would then re-purchase without re-buying the weapons store


Link to any evidence:

https://stats.arni.site/?q=76561198249942052
Lost items and total value of compensation.:

Miss-purchase of Weapons store on Barracks building due to lack of knowledge regarding only pistols being sold.

£15,000,000

If required, full base price:

£45,000,000 (35m without Barracks cost)

- Barracks Cost (10m) <--- Happy to keep to avoid staff having to revoke in server buildings, this is the only currently existing asset

- Respawn Point (1.5m)

- Weapons Store (15m)

- Clothing Store (5m)

- ATM (500k)

- Alarm (3m)

- Air Garage (5m)

- Resupply Point (5m)

Please confirm you have read and understand our Compensation Request terms: Yes

 

[Kech]

Can you provide some level of evidence towards this claim? 

 

[LukeN]

Can you provide some level of evidence towards this claim? 

Hi Kech, hope you're well.

Sadly I have no evidence - I don't know if you guys log Gang Buildings and their upgrades or not but I could safely rely on Pegasus leaders to verify my claims since I dropped such a large amount of money on said gang.

In summary, a couple of things to backup the validity of this post:

• I would not have raised a request to refund a user error purchase on a Weapons Store upgrade if I had not purchased these extras.
  
• Vouch of long term members of this community such as @Mattjamco and @Washington who can both independently verify that I spent 5m towards the Barracks building cost and then proceeded to purchase all upgrades on my own for the base (35m worth).
  

I completely understand that if this is not logged then Staff members may find it difficult to process such a large comp, this is probably why it took so long to get a staff response to this post as this is a difficult bug to comp for where no proof is provided. However, at a minimum I would expect the Weapons Store to be compensated as there is hard evidence in this posts creation to justify this was purchased.

 

[Kech]

I am well thank you, we can't action comp requests without solid evidence I'm afraid, unless you can find something of note or someone from you gang has evidence of the purchase.

(ill give you a day or so to have a scout for a video or something)   

 

[LukeN]

I am well thank you, we can't action comp requests without solid evidence I'm afraid, unless you can find something of note or someone from you gang has evidence of the purchase.

(ill give you a day or so to have a scout for a video or something)   

Sadly there is no evidence I can get from anyone in a form of recording.

I would have only raised this request as truth, personally I think the weapons store should be comp-able due to this since it's no longer possessed.

https://gyazo.com/15b629faea49e37420da0ce90ef572ae

Included date in above picture to prove validity of this statement as best I can.

 

[Kech]

Who was the person who brought all the things for the base? was it you or another? and is there any evidence of the purchases? 

@LukeN

 

[LukeN]

Who was the person who brought all the things for the base? was it you or another? and is there any evidence of the purchases? 

@LukeN

Hi mate, the comp request is solely for myself as I purchased all upgrades for the base.

I accept the fact that due to having no hard evidence of this purchase it is difficult to back up my claims. The only claim I can backup is that of the Weapons store upgrade which this compensation request was initially for, see striked-through text.

edit - No, there is no additional evidence aside from money graph data on the day of purchase (3rd), the gyazo link showing that no upgrades are owned anymore and the post itself for the weapons store upgrade.

 

[Kech]

Due to the lack of hard evidence I'm going to have to deny this request.

Denied.