Compensation Request - John Smith

[John Smith]

1. In-game Name: John Smith
2. Steam ID: 76561198111333224
3. Date this happened: 06/27/20
4. Please provide full detail and evidence: I had a Hauler stored in the North Garage and when I got it out, the whole inventory disappeared. I had 150 cut wood, 100 processed iron, 100 plastic and 50 gun powder. I have no evidence of this because there was no way of me getting it as I would have never assumed that it would disappear. I would really appreciate if this could be returned as it took me very long to get all of these resources.
5. Link to any evidence:
   https://www.roleplay.co.uk/forms/3-compensation-request/
6. Lost items and total value of compensation.: 150 cut wood, 100 processed iron, 100 plastic and 50 gun powder.
7. Please confirm you have read and understand our Compensation Request terms: Yes

 

[Stealthee]

Hi John, do you have the vehicle licence plate available please?

 

[John Smith]

NHQE 412

 

[John Smith]

Am I going to get my inventory back?

 

[Daanv]

this request is being reviewed

 

[Daanv]

after having a chat with our dev we came to the conclusion that this a known bug therefore ill be compensating you for 150 cut wood, 100 processed iron, 100 plastic and 50 gun powder.

please do remain patient as this requires staff lead intervention.

 

[Daanv]

Your compensation request has been approved however your money is currently being transferred to your bank account.

To speed up this process make sure you are not in game currently and make sure to respond to the member of staff if they are awaiting your response.

 

[Stealthee]

150 cut wood, 100 processed iron, 100 plastic and 50 gun powder added to the vehicle NHQE 412 and the vehicle has been moved to legion upper garage for you.