Compensation Request - ilja2002ilja

[ilja2002ilja]

In-game Name: ilja2
Steam ID: 76561198067347870
Date this happened: 15/12/18
The Server this happened on.:
Please provide full detail and evidence: Hello. Tonight i still truck at 5 o'clock (belorussian time) and after that i go to buy cocaine licenses. After that i went to pick up cocaine and processed them. When i was on my way to drug dealer server was restarted (at 7 o'clock) and my stollen truck and proccesed cocaine (132) was are missed. I beleave you can help me with this promlem. Thank you a quick answer.
Link to any evidence:

https://imgur.com/a/XNlbZ5U
Lost items and total value of compensation.: Processed cocaine (132) (184800$)
Please confirm you have read and understand our Compensation Request terms: Yes

 

[MadassRubberduck]

Hi @ilja2002ilja - from what I can understand the server restarted and you lost your processed cocain and perhaps a stolen truck. This was due to the server restart which happened at 7am Belarus time (UTC+3). Our servers restart every 4 hours starting at midnight 12.00, 4:00, 8:00, 12:00 (noon) etc. These are all UTC times, which means that the restart which happened at 4am UTC was 7am UTC for you. 

We are unable to compensate you for your loss im afraid since this was a normal restart.

DECLINED

 

[MadassRubberduck]

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord