Compensation Request - glenda - GTA RP

[glenda]

Compensation Request

In-game Name: Matthew Jenkins

Game: GTA RP

Steam ID: 1242342356456456456

Character ID: 69047

The date when this happened: 07/05/23

Please provide full detail and evidence: ive just had 2 more bugs and i did clip both of them of the casino being bugged, i took out 100k put 50k down and it took all 100k when i only lost the 1 50k hand and then i put another 50k down i pressed stand on the bet and it stood up from the table causing me to loose my bet ive just lost 650k due to bugs anyway i can get it back because its just dumb how its bugging, now i didnt have a clip for the very first bet the 500k one as i wasnt expecting for anything to happen that will have to be clipped but then as you can see there is clear proof of the blackjack tables bugging out on the 2nd and 3rd bet which is just so weird.

Link to any evidence:



https://youtu.be/_o0roC1xDUQ%20%20https://youtu.be/l_OnM8dXh38



Lost items and total value of compensation: 650k pounds

Please confirm you have read and understand our Compensation Request terms: Yes

Thank you for your submission

Our staff team will get back to you in this topic ASAP! In the meantime please ensure the details you have submitted above are correct.

 

[Violet_]

Hi @glenda

As stated in your previous compensation request, you will not be receiving the 500k without video evidence of it happening. 

However, in this instance are you able to provide a longer clip?

 

[glenda]

i couldnt clip it because i didnt have my clipping software on as i didnt expect for anything special to happen that id need to clip but there was around 4 other people there at the time

 

[Violet_]

Is there any way you can provide a larger clip of the one where you're recording your GeForce? I'll be honest and say I'm struggling to see what you're betting! 

However, at the end of that clip, it ties in with the 50k bet you placed and was kicked off the table before the animation was finished and can see you took out more to bet with. 

 

[glenda]

so at first i won a couple hundred thousand from gambling and nothing was wrong i was up to 700k and i said to my mate ima go balls to the walls and go 500k in so i put it down and ive went all in with 500k as my whole balance before so i was mentally prepared to loose but it started teleporting me from table to table and as soon as it said my hand was 31 and i busted i tried everything in my power to get it on recording i also asked my friend if he had his bodycam on and he said i didnt, then i also lost 100k and 50k but the 500k one is the one i care about the most as i understand that gambling is a tough thing to do and so i usually dont care if i loose but this time i lost to a glitch so i came on here hoping you guys would have maybe any logs or maybe some sort of replay mode or maybe cameras inside the casino that you are able to go back on or something as i never seen the pov of a fivem admin im not sure what you are capable of but i know its a lot so i was hoping you would be able to try and see if there is anything you could do to help me with getting the proof but you can also ask my friend like i know this is hard to believe as i dont have the clip but i also have bank logs and i can show u that i withdrew 500k then 100k then 50k and as you can see it bugged on the 100k and 50k so i think its pretty believable that it bugged on the 500k too, i understand that from your point of view its a lot diffrent but iam really just trying my best to recover that money that i lost to a bug because to me its a lot of money, i wouldnt mind showing you my bank withdrawals from that exact day and time if thats possible.

 

[Violet_]

500k is a lot of money to loose, but it's also a lot to give out especially with insufficient evidence to support your claim, as stated before.
How are we to determine that you didn't just gamble and loose it fairly? We won't be compensating for it without VIDEO EVIDENCE of you teleporting between these tables and showcasing the loss due to a bug.
I suggest whenever you're going to gamble such high stakes to be recording your gameplay should future instances happen.


In the clips you've provided in this request, I can see you take out 50k and bet 50k - then get ejected from the table before being able to play the round or see the outcome of the round. Therefore, I will be ACCEPTING this request an you shall be compensated for the following loss;
£50,000. 

If you’re unsure how to claim your compensation you can follow our Claiming Your Compensation guide.

 

[Violet_]

Now that you’ve been compensated for what you’ve lost, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord