Compensation Request - DexterTheGod

[DexterTheGod]

In-game Name: Dexter
Steam ID: 76561198149414564
Date this happened: 05/01/19
The Server this happened on.: Server 1
Please provide full detail and evidence: I had 11.6mil in my bank account the server restarts then I only have 7.6mil. 2:06 you can see my bank account before restart and at 7:10 you can see me realize i lost 4mil.
Link to any evidence:

https://www.youtube.com/watch?v=tQzkOmFAHZk&feature=youtu.be
Lost items and total value of compensation.: £4,000,000
Please confirm you have read and understand our Compensation Request terms: Yes

 

[pr0xity]

Refused

@DexterTheGod, After some testing and looking at the video you have provided the lose of 4 mil comes down to you spamming the "Retrieve" button to get the Ifrit.
If you listen to the sound on 6 min 48 sec you click it 5 times and the starts to spam it, not giving the server time to process the request and give you back the money because it could not spawn the Ifrit. As this is most likely a macro you have set up to spam enter or space bar to get on to the server when it is full this goes under user error and not something we are able to compensate.

...and here are the things we are unable to compensate:

• Housing Storage Boxes ( Completely at your own risk - Most peoples are 'trouble free') Anything stored in storage ( Again at your own risk ) 
  
• Houses/Garages (They auto expire after 60 days of not logging on)
  
• Requests of under £100K when you have more than 1 million in your account.
  
• User Error ( You accidentally pressed the wrong button or you jumped out a window)  <---- THIS ONE
  
• Client Issues ( Your Arma 3 crashed - This is your own responsibility)
  
• Server 2 and/or 3 going offline past 12am (Yes it will happen without warning and it is up to you to switch to S1) 
  
  
  Locked & Moved
  

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