Compensation Request - DayanHQ (Completed)

[DayanHQ]

In-game Name: DayanHQ
Steam ID: 76561198060280851
Date this happened: 03/16/2017
The Server this happened on.: Server 1
Please provide full detail and evidence: I was doing salt run. I was idk, mby 2km from trader and then server crashed due to arma update I guess. Alredy called my IAP, nothing is wrong with my net, also 0% packet loss.
Link to any evidence:

http://plays.tv/video/58cad137e4a0cad1c6/-d-300salt-cargo-gone-wild
Lost items and total value of compensation.: 282 refined salt ~ 648k

 

[Caitlin]

Hello, @DayanHQ

Are you sure that you have supplied the correct Steam ID? With some help from , we found that this might be your correct Steam ID: 76561198060280851


Can you give an estimate of the time when this happened? Also, have you checked to see whether the Refined Salt is lost completely from the truck? It may be that it is still there if you take it out of your garage ?

 

[DayanHQ]

Hello, @DayanHQ

Are you sure that you have supplied the correct Steam ID? With some help from , we found that this might be your correct Steam ID: 76561198060280851


Can you give an estimate of the time when this happened? Also, have you checked to see whether the Refined Salt is lost completely from the truck? It may be that it is still there if you take it out of your garage 

Yea, thats my id, sorry. Refined salt is compleatly out of my truck cus this was not my truck (my friends), also I have lost everything on hand. It was weird bcus everyone was playing after 4pm and thats the time ;D So yea, about 4/16pm

+something is wrong cus even after syncing my char its not savin XD

 

[Caitlin]

No worries, @DayanHQ  I assume that the crash was indeed due to the new update. Therefore, I will accept your compensation request.

You will be compensated for the amount of 282 Refined Salt which comes to £ 465,300.

Please note that we are experiencing difficulties with our system at the moment, so compensations may take a while to come through. Because of this, we ask for you to please be patient and to wait for the next wave of compensations to be completed.

Correct Steam ID:  76561198060280851

 

[Wilco]

@DayanHQ Completed