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Compensation Request - AsusRog - Altis Life

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AsusRog

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Location
UK
Compensation Request

In-game Name: AsusRog

Game: Altis Life

Steam ID: 76561198347060328

The date when this happened: 09/18/20

Please provide full detail and evidence: On Friday 18/09, I finally did enough clam runs to get the helicopter I wanted, the Mohawk, now I didn't know how hard these things were to fly at first so once I bought it I was a bit surprised. I managed to get it in the green zone but not just close enough to the garage for it to recognize it so I can garage it then go do some tutorials on the game on how to fly them, in the attempted landing I destroyed it a bit, so I got a repair kit and repaired it to 100%, but no matter how many times I tried I couldn't get it started I pressed every button multiple times and it would not turn the engines on, therefore I thought I would lock it then leave it in the green zone for it to be cleared up and garaged via the server, in thinking that i logged out about 5 minutes later, i have not come onto the game till today which is sunday 20/09 to then find that the vehicle was not in my garage nor was it impounded.
I went onto the help channel on discord and they said that it may have been deleted by an admin or stolen from the green zone in which case I am to make a compensation form on the website.

I fully understand that I left it in the green zone alone but in my defence, I believed it was inoperable as it was fully healed and not turning on.

I hope you consider this enough as evidence to reclaim the vehicle back but also understand it was my own fault.

Thank you for the consideration
Elliot

Link to any evidence:

Lost items and total value of compensation: 1 x mohawk which is 3 million

Please confirm you have read and understand our Compensation Request terms: Yes

Thankyou for your submission

Our staff team will get back to you in this topic ASAP! In the meantime please ensure the details you have submitted above are correct.

 
@AsusRogDo you have any video evidence of this. I am looking at our data and it doesn't seem to show your Mohawk at all (Even if it was scrapped or deleted by an admin)

 
No sorry George I don't have any evidence, was not recording at the time, I bought it around 10pm on the Friday evening after getting a rental go kart to drive over to the hanger. 

 
Hello @AsusRog , sorry for the delay in dealing with this comp request. The details of the transaction have been passed to the devs, hopefully we will get an answer for you tonight. Thank you for your patience.

 
Ok so after chatting with the devs, we have found out that your helicopter was indeed stolen by another player. You say that you landed it in a greenzone, do you have any proof that is where you left it?

 
@Bowen Orionhi bowen no I don't have proof the only thing I can say is that I have never flown a helicopter before so all I tried to do was get it back to the air pad which is all a green zone, I just didn't quite make it before crashing. 

Sorry for no evidence.

 
Ok, well without any evidence that it was stolen from a greenzone, we cannot comp you for the price. I understand it was a mistake but make sure not to land helicopters in a green zone (airport excluded of course).

 
Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community!

Steam Group: RPUK Steam Group

Discord: RPUK Discord

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