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@DJ Marz So the short clip you provide from your stream didn't show the server going down and you loosing the truck/inventory of the truck. However, I was able to find this on you Stream VOD so, make sure you provide this next time. After reviving the video I can see the server crashing and...

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Ok so, looking at our systems the server did not crash but, you timed out to the server. Because of this it falls under: Client Issues ( Your game crashed not due to a server error - This is your own responsibility )  Which can be seen...

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community! Steam Group: RPUK Steam Group Discord: RPUK Discord

Unfortunately we were unable to verify anything that you may have lost due to lack of evidence. You don't have any further evidence therefore unfortunately we're going to have to deny this compensation request today.    ----------------------------------------------------...

Ok so, from the full video provided I cannot see the truck the whole time. So I don't know whether someone may have come along and taken the fish out of the truck while you where not there. Unless you can provide a POV of someone next to the truck the whole time showing that no one went into the...

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community! Steam Group: RPUK Steam Group Discord: RPUK Discord

Unfortunately we were unable to verify anything that you may have lost due to lack of evidence. You don't have any further evidence therefore unfortunately we're going to have to deny this compensation request today.  I would suggest setting up a recording software for when playing the...

Hello @Tom2709 Please can you provide video evidence of the hand being played so that I can see what happened. Thanks

Hello @defuzr Please can you provide a longer video showing you reconnecting after the server crash. This will show me whether the server synced or not with the hand you played. Thanks

Hello @JohnKiff Looking at the video you have provided it shows a cut in the middle video. Also, when the video cuts the time of day has changed alot. For sufficient evidence you will need to provide a full video with no cuts to prove that these items have disappeared. Please provide a...

Alpha 1 will attending.

Now that you’ve been compensated for what you’ve lost, it might be an idea to join our Steam Group and Discord to get more involved with the community! Steam Group: RPUK Steam Group Discord: RPUK Discord

Hello @Tokjat, This time we will be accepting your compensation request but, in the future please provide video evidence as this gives us a clear view of what happened, so please ensure you have this setup for future use.  In terms of you falling through the map I would suggest lowering...

I have a supra, and never have this issue. Seems like a strange one.

Are you running a visual mod?

Car meet this afternoon.

Although your request didn't meet our compensation request criteria, it might be an idea to join our Steam Group and Discord to get more involved with the community! Steam Group: RPUK Steam Group Discord: RPUK Discord

OK so looking into your issue on our systems it seems your Phantom truck is still in your ownership and is parked up in a car park in the city.  I suggest you have a look around the city for your truck and maybe at one of your places of work. Compensation Request Denied.

Was it raining inside the comedy club?